Refund Policy

1. Eligibility for Refunds

Refunds may be considered under the following circumstances:

• Technical issues that significantly impair the functionality of our services
• Billing errors or duplicate charges

2. Refund Process

To request a refund, please follow these steps:

1. Contact our customer support team at [email protected]
2. Provide your account details and reason for the refund request
3. Our team will review your request within 5 business days
4. If approved, the refund will be processed to the original payment method in 5-7 working days.

3. Non-Refundable Items

The following are generally not eligible for refunds:

• Subscription fees for partially used periods
• Add-on services or features once they have been accessed or used
• Customized services or reports that have been delivered

4. Exceptions

We may consider exceptions to this policy on a case-by-case basis. Please contact our support team to discuss your specific situation. We are committed to ensuring customer satisfaction and will work with you to find a fair resolution.

5. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our refund practices.

6. Contact Us

If you have any questions about our Refund Policy or need to request a refund, please don't hesitate to contact us: